State Farm® Insurance Agent E J Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Penny Jones
September 5, 2024
5
out of
5
rating by Penny Jones
"I absolutely love the customer service you get when you call the office. I spoke to Nicole today and she was able to resolve my issues. I was just misreading the letter I got from State Farm and she was able to explain it and my mind was set at ease after talking to her. Never, have I called this office and got anything except exceptional service. Thank you to Nicole and the rest of the staff. Sincerely,, Penny Jones"
Deborah Moran
August 29, 2024
5
out of
5
rating by Deborah Moran
"Thank you Sarah for all of your advise and help in making sure that we may be covered. We certainly appreciate your outstanding personality."
We responded:
"Thanks so much Ms. Debbie for your google review. Sarah works on our Sales Team and is a valuable asset to our Agency. Thank you for entrusting us with your insurance and financial needs. "
Susan Boney
August 27, 2024
5
out of
5
rating by Susan Boney
"Sarah Patiently listens to all my silly stories. She sweetly shares a few of her own. Gives great advice. Is always helpful:-)"
We responded:
"We truly appreciate you Ms. Susan. Thanks for the 5-star google review. Sarah is part of our Sales Team and takes great pride in providing wonderful customer service. We're pleased that your experience met your expectations. "
Cotton & Crumbs
August 26, 2024
5
out of
5
rating by Cotton & Crumbs
"Sarah was wonderful and helped us get a great home and auto quote!"
We responded:
"Thank you for taking the time to provide our agency with a google review. We are very proud to have Sarah as part of our Sales Team. She is committed to providing great customer care during her interactions with our clients. We are pleased that you experienced was great. Thank you for your business."
Alexa Smith
August 23, 2024
5
out of
5
rating by Alexa Smith
"Very friendly over the phone and in person and makes the car insurance part of buying a new car very easy!"
We responded:
"Ms. Smith, we so appreciate your business and the google review. Our goal is to provide you with the best buying experience that we can. Please know that we are here to serve your insurance needs. "
Quentin Franklin
August 23, 2024
5
out of
5
rating by Quentin Franklin
"EJ and his team are awesome. I called to insure my car and home. They were very friendly and helpful and even provided me with some life insurance options. Thanks again for all of your help and I would recommend EJ to anyone looking for a great agency."
We responded:
"Quentin, thanks for your 5-star google review. We know that when it comes to insurance, you have options. We work diligently to provide you with the best possible shopping experience. Customers like you are our WHY. Thanks for your business. "
Hunter Above
August 23, 2024
5
out of
5
rating by Hunter Above
"Nicole was fantastic and very helpful !!"
We responded:
"Thanks Hunter. Nicole is part of our office Sales Team. She works very diligently to assure that our customer are handled with the utmost courtesy and professionalism. Thanks for your business. "
Je'nell Hubbard
August 22, 2024
5
out of
5
rating by Je'nell Hubbard
"EJ and his staff are very kind and knowledgeable about products. They are always helpful in helping me chose what’s best for me and my family! Highly recommend!"
We responded:
"Thank you Ms. Je'nell for your google review. Our goal is to provide the best possible service for our clients. We appreciate the recommendation and happy that you selected the E J Roberts agency to handle your insurance needs. "
Ben Barker
August 8, 2024
5
out of
5
rating by Ben Barker
"Sara provides the best information about my insurance policies, coverages and recommendations to best meet our needs."
We responded:
"Thank you, Ben, for taking the time to write us a google review. Sarah works on our Sales Team and does an excellent job with working with our clients. Glad that you were pleased with your experience. "
Abby ORand
August 3, 2024
5
out of
5
rating by Abby ORand
"Sarah does all of my insurance and she is a fantastic agent! I get great deals and great service from this State Farm because of her. She always has a great attitude and a great work ethic. Will come back because of her."
We responded:
"Thanks Ms. Abby, and I completely agree with you that Sarah does excellent work. She is a dedicated and well-respected member of our Sales Team. We are very happy and fortunate to have her to represent our agency. Thank you for your business and we look forward to serving you in the near future. "
Nathaniel Williams
August 1, 2024
5
out of
5
rating by Nathaniel Williams
"ALANA has the best customer service I've ever experienced love her willingness to get things done and eagerness to follow through on what best fits her customer because of that I've referred her many of times!! I trust her she doesn't give up and allways tries to find a way!! A above and beyond service dealing with her, And also the workers around her make it a welcoming environment as well. A all around perfect experience. thanks"
We responded:
"Nathaniel, Thanks for providing our agency a 5-star review. Alana is a superb member of our Sales team and truly does a great job for our clients as you have experienced. Thank you for being the BEST part of our day!"
Sherry D
July 24, 2024
5
out of
5
rating by Sherry D
"My account manager, Sarah Achee, is absolutely the best! She is so knowledgeable of all of the products State Farm offers. I highly recommend calling EJs office for all of your insurance needs, please be sure to ask for Sarah Achee!"
We responded:
"Hi Sherry, thanks you for your 5-star review. Sarah is extremely knowledgeable about the products and services we offer. She is committed to educating herself in order that she excels when interacting with our clients like you. Thanks for your business and for acknowledging that great work that Sarah does! "
Felicia Jennings
July 24, 2024
5
out of
5
rating by Felicia Jennings
"Outstanding professional customer service"
We responded:
"Ms. Felicia, so kind of you to provide us with a google review of 5-stars. We truly strive to impart great customer service while maintaining a professional demeaner. Thank for being our customer."
Jennifer Shaw
July 18, 2024
5
out of
5
rating by Jennifer Shaw
"Alana is amazing, anything I need she’s on it! Wonderful to have someone that’s good at their job, and always a pleasure to deal with! Thank you for all you do!"
We responded:
"Jennifer, thank you for your google review. Alana is a member of our Sales Team, and she is driven and very committed to providing outstanding customer service. Thank you for being our client. "
James Simpson
July 18, 2024
5
out of
5
rating by James Simpson
"Best insurance people ever!"
We responded:
"Jim, thanks for the google review. Our goal is to have every interaction be as positive and pleasant as possible. Thank you for your business and part best part of our day! "
The Real Rafael Mixon
July 18, 2024
5
out of
5
rating by The Real Rafael Mixon
"Excellent service Thanks Mrs. Nicole"
We responded:
"Rafael, thanks for the google review that you left us! We are committed to providing the best service possible. "
stacey baird
July 17, 2024
5
out of
5
rating by stacey baird
"Best prices and always quick to help with any questions. Thank you, Nicole."
We responded:
"Ms. Stacey, thank you for providing us a google review of 5-stars. We are ecstatic that we offered a great value for your insurance dollars. Very pleased that your interactions with Nicole met your expectations. That is our goal. "
Bryan
July 16, 2024
5
out of
5
rating by Bryan
"Was with another agent. Was very disappointed in their knowledge and lack of expertise and effort to assist me in saving as much as possible while maintaining full coverage. A friend referred me to EJ Roberts (State Farm agency) HWY 49, Gulfport, Mississippi. Mr. Roberts knowledge and many years of experience as a State Farm agent has allowed me to save as much as $355.00 on my six months premium. Mr. Roberts answered all of my questions and could not have been more accommodating. Forget the rest, highly recommend EJ Roberts State Farm agency. You’ll be glad you did!"
We responded:
"Thank you, Brian, for providing our agency with a 5-star google review. Each of my team members and I work diligently to ensure a positive customer experience at every interaction. We very pleased that we met your expectation. Please know that we are here to serve you. Thank you for your business. "
Kathy Williams
July 12, 2024
5
out of
5
rating by Kathy Williams
"Alana was patient, informative and help to save me money....thanks"
We responded:
"Ms. Kathy, thank you kindly for your 4-star google review. Alana is a truly dedicated and courteous member of our team of our Sales Team. Thank you for acknowledging her during your interactions with our agency. "
Glenn Robinson
July 11, 2024
5
out of
5
rating by Glenn Robinson
"Nicole was fantastic. She answered all of my questions. She was patient and knowledgeable about my inquiries. I was relieved and satisfied once our conversation ended! Outstanding customer service!"
We responded:
"Thank you, Glenn, for the 5-star google review. Nicole is an intracule member of our Sales Team and does a great job in representing herself and our agency. Thank you for your business and taking time to provide us with a review. "
Michael Gilmore
July 10, 2024
5
out of
5
rating by Michael Gilmore
"Alana was incredible helpful, prompt and provided a very enjoyable experience for being able to adjust family insurance!"
We responded:
"Michael, thanks for providing us with a 5-star review. Alana is a very pleasant and competent member of our Sales Team. Glad you selected the E.J. Roberts agency to help you with your insurance needs. "
Chrystal Joiner
July 8, 2024
5
out of
5
rating by Chrystal Joiner
"Everyone is always so friendly and ready to help with anything that we need."
We responded:
"That you for the review. Our goal is to never take you for granted. Thanks for being the best part of our day!"
Alicia Sprinkle
July 5, 2024
5
out of
5
rating by Alicia Sprinkle
"I recommend EJ Roberts office to anyone looking for a new agent. The staff is super friendly and helpful. They are great at applying whatever discounts you may qualify for to help lower your insurance premiums. Ten stars to Sarah A. for her wonderful personality and diligence to details.!!"
We responded:
"Alicia, thank you for your 5-star review. Our goal is to provide you with the best possible pricing and discounts that are available to you. Please know that we are always here to serve you. "
Lesley FLAKE
June 27, 2024
5
out of
5
rating by Lesley FLAKE
"C.P. was a great help today ."
We responded:
"Thank you, for the 5-star review. I will share your comment with C.P. Have a great day and thank for your patronage. "
Staci Cockrell
June 26, 2024
5
out of
5
rating by Staci Cockrell
"Sarah was great!"
We responded:
"Ms. Staci, thank you kindly for the 5-stasr review. I will definitely pass on the positive comment regarding how Sarah served you! "