State Farm® Insurance Agent E J Roberts
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
PAMELA MEEK
January 3, 2025
"Nicole was very kind & professional. She handled both my requests with eagerness to accommodate my needs."
"Hi Pam, thank you for providing our agency a 5-star review. Our team is diligent and dedicated to providing exceptional customer service. We are extremely pleased that we met your expectations and handled your request in a professional manner. Please know that we are always here and ready to assist. "
Penelope Chatman
December 19, 2024
"Don’t go with them for golf cart insurance. Been lied to multiple times. Never did the call to say hey we need more information. So husband goes up there and tries to handle it and screws it up. Then I just explain to the lady what the lady there told me. A price and that he was going to be credited his money back that they have overcharged them which I spoke to him twice and they told me it was in the records. This lady claims there’s no such thing or whatever and so she just needs one form to get a change. I gotta go and hunt up information I’ll just might as well go with a different insurance company. And there’s multiple insurances connected on this account. I will start searching for cheaper price cause I’m getting screwed over on the golf cart. If you have insurance, keep an eye on what you’re paying because they’ll get away with it."
"Mrs. Chatman, thanks for sharing your concerns regarding your golf cart coverage. You mentioned the lady that you spoke to; I have five ladies in the office. I'll find out whom you spoke with and address the concerns that you raised. I wanted you to understand that the cost for insuring any of your possession is established by our corporate office and not our local agency. We can only work with the information provided by corporate. If you give me a call, we will do everything possible to address your concerns. "
Catherine Marshall
December 16, 2024
"The most wonderful insurance experience I’ve ever had. Thank you so much"
"Hi Ms. Marshall. Thanks for taking the time to assist our agency with a 5-star google review. We strive to provide the ultimate in customer service and experience. We are very pleased that we met your expectation. Thank you for your business and we truly look forward to serving you in the near future. "
Sandra Pruitt
December 16, 2024
"Wonderful person, Sarah went above and beyond my expectations, left feeling heard and appreciate."
"Ms. Pruitt, so gratefully that completed a google review for our agency. Most importantly, you shared your pleasant while dealing with Sarah. Sarah is one of the dynamic members of our Sales Team. She is committed to both personal and professional development. We were excited to hear that we not only met but exceeded your expectations. Thank you for being the favorite part of our day, a satisfied customer. "
Les Brownstein
December 9, 2024
"Courteous and very helpful. Answered all my questions. You told me to add a photo, so here it is!"
"Good morning, Les. Much thanks for the 5-star google review! We are so pleased that you took the time to provide one for our agency. Our goal is to provide exceptional customer service with every client interaction. We've very happy to know that we met your expectations. Thanks for being the "best" part of our day! Loved the photo Les, didn't know that you played the guitar."
Mary Bond
December 5, 2024
"Always willing to help with any questions or issues. I have been with EJ Roberts for 30 years and never been disappointed."
"Thank you so much Mary for your kind words! We truly appreciate your loyalty over the past 30 years. It's always our goal to provide exceptional service and support to our customers, and we are thrilled to hear that we've been able to assist you with any questions and issues. Your feedback motivates us to continue delivering the best experience possible. If there's anything else we can do for you, please don't hesitate to reach out! Thank you for being the best part of our agency!"
deborah smith
December 3, 2024
"Very helpful and easy to deal with."
"Thank you, Ms. Smith for visiting our agency and selecting our team to be your professional representative of your insurance portfolio. Thanks for the opportunity and the trust that you've placed in the E J Roberts agency. Please know that we are always here to be of service. "
Theresa Braddock
November 27, 2024
"She called and allowed me to pay over the phone and was a pleasant person and very good customer service thanks alot"
"Ms. Theresa, thank you for advising us of your pleasant experience with our service team. We take significant pride in the interactions with our clients. Please know that we are always here to be of service when you need us. Have a great day! "
Larry Lyons
November 18, 2024
"I can't speak for other state farm offices but the customer service i received from Alana at EJ Roberts State Farm office was beyond my expectations!! I couldn't ask for better....😊"
"Mr. Larry, thanks for your kind words! We are grateful that you had such a wonderful experience with Alana during your interactions with her. Alana is part of our Sales Team and does impeccable work. Great customer service is our top priority, and your feedback means the world to us. Thank you for being the best part of our day. "
clint olson
November 12, 2024
"Great to work with thank you"
"Clint, we are very appreciative of you taking time to share your experience with our agency. We are ecstatic for the 5-star google rating you provided us. Please know that we are always ready to assist you with your insurance needs. Thanks for being our customer. "
Brandy Goss
November 12, 2024
"Zabrina very kindly helped me with my payment issue. I appreciate that very much."
"Ms. Brandy, Thanks for submitting a google review highlighting your interaction with Zabrina. Although she is one of our newer associate's, she diligently strives to assure a successful and gratifying experience with patrons. Thank you for sharing your experience with our agency. "
Gregory woods
November 7, 2024
"Sarah with EJ Roberts was very knowledgeable and saved me over $200 per month from my previous insurance agent.Way to go Sarah👍"
"Gregory, thanks for writing us a google review of 5-stars. Sarah is an intracule part of our Sales Team and works hard to provide excellent customer service. The savings that you received was only an additional bonus! Glad to have you as one of our clients. "
Zinnia Espinoza
October 25, 2024
"i’ve been with State Farm for about 3 years and i can say they are truly the best insurance. They have the sweetest people in the office who help me with anything i need! :)"
"Thank you for taking to time to share your experience with our agency and most thankful for your google review. Our team works diligently to assure that all customers are provided efficient and professional service. We are pleased to hear of your interactions with our team. Thank you for selecting our agency to handle your insurance needs. Happy to help! "
Raymond Morgan
October 22, 2024
"Great & very polite."
"Thanks Raymond, for your 5-star review. Our goals are to assure that every interaction is professional and courteous. Thanks for sharing your results with our agency. "
Lindseigh Kibby
October 21, 2024
"Nicole was very professional, kind and helpful. She answered all my questions perfectly."
"Thanks for providing our agency with your google review. Know that we are pleased to have you as our client. We look forward to serving your needs whenever you are ready. "
Joe Gosselin
October 10, 2024
"The ladies at the office are always kind and helpful.. Nicole and Alana are the best!"
"Thank you so much Joe, for your kind words! We're thrilled to hear that you've had such a positive experience with our team. Nicole and Alana are truly amazing, and we're glad they could provide you with the help and support that you needed. We always strive to offer the best service possible, and your feedback means a lot to us. We look forward to seeing you again! "
Robert S DeAngelo (Dino)
October 8, 2024
"My insurance specialist, Ms. Sarah Achee, always takes care of my needs whenever I call with a request. She is courteous, polite, and respectful. Most of all, she is quite knowledgeable and knows the needs of her clients. I am absolutely pleased with her assistance as my auto insurance advisor. She is definitely an asset to State Farm Auto Insurance."
"Mr. DeAngelo, thank you for your google review. Sarah is a fantastic member of our Sales Team. We are extremely blessed to have her to work with our customers. She is very dedicated and is constantly working to gain additional knowledge that can benefit our clientele. We are so pleased that you had a memorable experience during your interaction with her. Thank you for your business and for being our client. "
Charles Sund
September 20, 2024
"The young ladies are always helpful and a joy to talk too. Don't see me going anywhere else."
"Hi Charles, thanks for your 5-star google review and the wonderful compliments about our office team members. We take every interaction with our clients very seriously. My team is extremely dedicated and very appreciative of the opportunity to serve all of our customers. Thank you for your business. "
Johnny
September 18, 2024
"I have truly enjoyed being insured through E J Roberts State Farm. Zabrina quickly, politely took care of all of my questions this morning. They saved me almost half on my policies. EXCELLENT!!"
"Thanks Johnny, we are so appreciative of your google review. Ms. Zabrina is one of our newest team members, however she has adapted well and appreciates helping our clients and providing great customer care. Very pleased to know that we met your expectations. Please know that we are always here to help when you need us! "
Connie Cua
September 16, 2024
"I have State Farm in CA and needed a new agent in MS. I looked around and decided to go with E J's office. Nicole is the greatest. Nicole provided all the information and steps needed to make the switch when I was ready. I ended up also purchasing other services that they offer and Nicole was on point. She followed up on items like she said she would, explained everything in detail and was just a great agent. Weeks later, the items we discussed, its what I got. I say this because I have noticed dealing with another office, the information provided isn't always the true. I would recommend this office for any of your life insurance and car policy needs."
"Thanks Ms. Connie, for your business and the google review. We appreciate you selecting our agency to provide you with the insurance services that you needed. Our goal is to make every interaction as pleasant as possible. If we can assist you further with any help in transitioning from Calif., please advise. "
Kathy Williams
September 13, 2024
"Alana was patient, informative and help to save me money....thanks"
"Ms. Kathy, thank you kindly for your 4-star google review. Alana is a truly dedicated and courteous member of our team of our Sales Team. Thank you for acknowledging her during your interactions with our agency. "
Micheal Whitcomb
September 12, 2024
"Excellent service from receptionist, give her a raise!"
"Thank you, Micheal for you google review. Ms. Zabrina does a wonderful job of helping our clients. Glad that you had a pleasing experience. Thanks for being the best part of our day! "
Patricia Hughley
September 12, 2024
"Very personable and helpful"
"Ms. Hughley, thank you for your 5-star google review. We do appreciate your business and are here to serve you when you have any insurance questions or concerns. "
Terrence Walker
September 10, 2024
"Great and wonderful service"
"Thank you, Terrance, for your google review. We are extremely pleased that you had a wonderful experience during your interaction with my team. Thank you again for your business and being the "Best" part of our day!"
B R
September 9, 2024
"Nicole was very helpful as she always is. E.J , you have great ladies working with you. It is a pleasure to deal with them."
"Thanks for you 5-star review. We realize that as the buying public, you have options. My team and I working diligently to assure that every interaction is a professional and customer centric experience. "