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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Charles Sund

Charles Sund

September 20, 2024

5  out of  5
rating by Charles Sund
"The young ladies are always helpful and a joy to talk too. Don't see me going anywhere else."
We responded:
"Hi Charles, thanks for your 5-star google review and the wonderful compliments about our office team members. We take every interaction with our clients very seriously. My team is extremely dedicated and very appreciative of the opportunity to serve all of our customers. Thank you for your business. "
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Johnny

September 18, 2024

5  out of  5
rating by Johnny
"I have truly enjoyed being insured through E J Roberts State Farm. Zabrina quickly, politely took care of all of my questions this morning. They saved me almost half on my policies. EXCELLENT!!"
We responded:
"Thanks Johnny, we are so appreciative of your google review. Ms. Zabrina is one of our newest team members, however she has adapted well and appreciates helping our clients and providing great customer care. Very pleased to know that we met your expectations. Please know that we are always here to help when you need us! "
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Connie Cua

September 16, 2024

5  out of  5
rating by Connie Cua
"I have State Farm in CA and needed a new agent in MS. I looked around and decided to go with E J's office. Nicole is the greatest. Nicole provided all the information and steps needed to make the switch when I was ready. I ended up also purchasing other services that they offer and Nicole was on point. She followed up on items like she said she would, explained everything in detail and was just a great agent. Weeks later, the items we discussed, its what I got. I say this because I have noticed dealing with another office, the information provided isn't always the true. I would recommend this office for any of your life insurance and car policy needs."
We responded:
"Thanks Ms. Connie, for your business and the google review. We appreciate you selecting our agency to provide you with the insurance services that you needed. Our goal is to make every interaction as pleasant as possible. If we can assist you further with any help in transitioning from Calif., please advise. "
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Kathy Williams

September 13, 2024

5  out of  5
rating by Kathy Williams
"Alana was patient, informative and help to save me money....thanks"
We responded:
"Ms. Kathy, thank you kindly for your 4-star google review. Alana is a truly dedicated and courteous member of our team of our Sales Team. Thank you for acknowledging her during your interactions with our agency. "
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Micheal Whitcomb

September 12, 2024

5  out of  5
rating by Micheal Whitcomb
"Excellent service from receptionist, give her a raise!"
We responded:
"Thank you, Micheal for you google review. Ms. Zabrina does a wonderful job of helping our clients. Glad that you had a pleasing experience. Thanks for being the best part of our day! "
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Patricia Hughley

September 12, 2024

5  out of  5
rating by Patricia Hughley
"Very personable and helpful"
We responded:
"Ms. Hughley, thank you for your 5-star google review. We do appreciate your business and are here to serve you when you have any insurance questions or concerns. "
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Terrence Walker

September 10, 2024

5  out of  5
rating by Terrence Walker
"Great and wonderful service"
We responded:
"Thank you, Terrance, for your google review. We are extremely pleased that you had a wonderful experience during your interaction with my team. Thank you again for your business and being the "Best" part of our day!"
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B R

September 9, 2024

5  out of  5
rating by B R
"Nicole was very helpful as she always is. E.J , you have great ladies working with you. It is a pleasure to deal with them."
We responded:
"Thanks for you 5-star review. We realize that as the buying public, you have options. My team and I working diligently to assure that every interaction is a professional and customer centric experience. "
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Dan Rogers

September 9, 2024

5  out of  5
rating by Dan Rogers
"Excellent customer service."
We responded:
"Dan, thanks for taking the time and providing us with a google review. Our office and team goals are to assure that you have a pleasant customer experience. Thanks for being the best part of our day! "
Profile photo of Penny Jones

Penny Jones

September 5, 2024

5  out of  5
rating by Penny Jones
"I absolutely love the customer service you get when you call the office. I spoke to Nicole today and she was able to resolve my issues. I was just misreading the letter I got from State Farm and she was able to explain it and my mind was set at ease after talking to her. Never, have I called this office and got anything except exceptional service. Thank you to Nicole and the rest of the staff. Sincerely,, Penny Jones"
We responded:
"Thanks Ms. Penny, for your 5-star review. Nicole is part of our Sales Team and she works tirelessly to assure that customers are satisfied with the level of service we provide. Thanks for sharing your experience with us!"
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Deborah Moran

August 29, 2024

5  out of  5
rating by Deborah Moran
"Thank you Sarah for all of your advise and help in making sure that we may be covered. We certainly appreciate your outstanding personality."
We responded:
"Thanks so much Ms. Debbie for your google review. Sarah works on our Sales Team and is a valuable asset to our Agency. Thank you for entrusting us with your insurance and financial needs. "
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Susan Boney

August 27, 2024

5  out of  5
rating by Susan Boney
"Sarah Patiently listens to all my silly stories. She sweetly shares a few of her own. Gives great advice. Is always helpful:-)"
We responded:
"We truly appreciate you Ms. Susan. Thanks for the 5-star google review. Sarah is part of our Sales Team and takes great pride in providing wonderful customer service. We're pleased that your experience met your expectations. "
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Cotton & Crumbs

August 26, 2024

5  out of  5
rating by Cotton & Crumbs
"Sarah was wonderful and helped us get a great home and auto quote!"
We responded:
"Thank you for taking the time to provide our agency with a google review. We are very proud to have Sarah as part of our Sales Team. She is committed to providing great customer care during her interactions with our clients. We are pleased that you experienced was great. Thank you for your business."
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Alexa Smith

August 23, 2024

5  out of  5
rating by Alexa Smith
"Very friendly over the phone and in person and makes the car insurance part of buying a new car very easy!"
We responded:
"Ms. Smith, we so appreciate your business and the google review. Our goal is to provide you with the best buying experience that we can. Please know that we are here to serve your insurance needs. "
Profile photo of Quentin Franklin

Quentin Franklin

August 23, 2024

5  out of  5
rating by Quentin Franklin
"EJ and his team are awesome. I called to insure my car and home. They were very friendly and helpful and even provided me with some life insurance options. Thanks again for all of your help and I would recommend EJ to anyone looking for a great agency."
We responded:
"Quentin, thanks for your 5-star google review. We know that when it comes to insurance, you have options. We work diligently to provide you with the best possible shopping experience. Customers like you are our WHY. Thanks for your business. "
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Hunter Above

August 23, 2024

5  out of  5
rating by Hunter Above
"Nicole was fantastic and very helpful !!"
We responded:
"Thanks Hunter. Nicole is part of our office Sales Team. She works very diligently to assure that our customer are handled with the utmost courtesy and professionalism. Thanks for your business. "
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Je'nell Hubbard

August 22, 2024

5  out of  5
rating by Je'nell Hubbard
"EJ and his staff are very kind and knowledgeable about products. They are always helpful in helping me chose what’s best for me and my family! Highly recommend!"
We responded:
"Thank you Ms. Je'nell for your google review. Our goal is to provide the best possible service for our clients. We appreciate the recommendation and happy that you selected the E J Roberts agency to handle your insurance needs. "
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Ben Barker

August 8, 2024

5  out of  5
rating by Ben Barker
"Sara provides the best information about my insurance policies, coverages and recommendations to best meet our needs."
We responded:
"Thank you, Ben, for taking the time to write us a google review. Sarah works on our Sales Team and does an excellent job with working with our clients. Glad that you were pleased with your experience. "
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Abby ORand

August 3, 2024

5  out of  5
rating by Abby ORand
"Sarah does all of my insurance and she is a fantastic agent! I get great deals and great service from this State Farm because of her. She always has a great attitude and a great work ethic. Will come back because of her."
We responded:
"Thanks Ms. Abby, and I completely agree with you that Sarah does excellent work. She is a dedicated and well-respected member of our Sales Team. We are very happy and fortunate to have her to represent our agency. Thank you for your business and we look forward to serving you in the near future. "
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Nathaniel Williams

August 1, 2024

5  out of  5
rating by Nathaniel Williams
"ALANA has the best customer service I've ever experienced love her willingness to get things done and eagerness to follow through on what best fits her customer because of that I've referred her many of times!! I trust her she doesn't give up and allways tries to find a way!! A above and beyond service dealing with her, And also the workers around her make it a welcoming environment as well. A all around perfect experience. thanks"
We responded:
"Nathaniel, Thanks for providing our agency a 5-star review. Alana is a superb member of our Sales team and truly does a great job for our clients as you have experienced. Thank you for being the BEST part of our day!"
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Sherry D

July 24, 2024

5  out of  5
rating by Sherry D
"My account manager, Sarah Achee, is absolutely the best! She is so knowledgeable of all of the products State Farm offers. I highly recommend calling EJs office for all of your insurance needs, please be sure to ask for Sarah Achee!"
We responded:
"Hi Sherry, thanks you for your 5-star review. Sarah is extremely knowledgeable about the products and services we offer. She is committed to educating herself in order that she excels when interacting with our clients like you. Thanks for your business and for acknowledging that great work that Sarah does! "
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Felicia Jennings

July 24, 2024

5  out of  5
rating by Felicia Jennings
"Outstanding professional customer service"
We responded:
"Ms. Felicia, so kind of you to provide us with a google review of 5-stars. We truly strive to impart great customer service while maintaining a professional demeaner. Thank for being our customer."
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Jennifer Shaw

July 18, 2024

5  out of  5
rating by Jennifer Shaw
"Alana is amazing, anything I need she’s on it! Wonderful to have someone that’s good at their job, and always a pleasure to deal with! Thank you for all you do!"
We responded:
"Jennifer, thank you for your google review. Alana is a member of our Sales Team, and she is driven and very committed to providing outstanding customer service. Thank you for being our client. "
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James Simpson

July 18, 2024

5  out of  5
rating by James Simpson
"Best insurance people ever!"
We responded:
"Jim, thanks for the google review. Our goal is to have every interaction be as positive and pleasant as possible. Thank you for your business and part best part of our day! "
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The Real Rafael Mixon

July 18, 2024

5  out of  5
rating by The Real Rafael Mixon
"Excellent service Thanks Mrs. Nicole"
We responded:
"Rafael, thanks for the google review that you left us! We are committed to providing the best service possible. "