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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rusty Bell

February 11, 2026

5  out of  5
rating by Rusty Bell
"Ms. Alana was absolutely amazing, her professionalism and attention to details was well noted. She explained all the details of the policy and answered my questions pertaining to the policy. Ms. Alana made me feel comfortable by listening to what I was saying and having the answers for me."
We responded:
"Thank you, Rusty — we appreciate you taking the time to share your experience. We're delighted Ms. Alana provided clear explanations and made you feel comfortable; we'll be sure to pass your kind words along to her. Please reach out anytime if you need further assistance."
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Lisa Williams

February 10, 2026

5  out of  5
rating by Lisa Williams
"I needed to see options on s while life policy and was given my choices and was able to make an informed decision. Angela was most helpful. Would highly recommend thus agency."
We responded:
"Thank you, Lisa, for the wonderful review. We're glad Angela walked you through your life policy options and helped you make an informed decision. We appreciate your recommendation and are here whenever you need further assistance."
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Kerry OShea

January 17, 2026

5  out of  5
rating by Kerry OShea
"Angela is awesome I ran her through the ringer we had her quote 2 vehicles one we were 99%sure we had but then it sold out from under us. The other vehicle ended up having mechanical issues and went to auction. I had her give me quotes for a total of like 7 vehicles playing the what if we do this and this for the numbers game. She was very understanding and I would Crack jokes with her to try to make the situation easier with everything I was putting her through. We ended up changing I surance companies for all our vehicles to state farm. Angela could not have been more understanding of our situation and everything we were going through. I was at the point one day talking to her I could not get my words to come out in the correct order and she was able to disipher my gibberish. And it was because I was so stressed out because of everything going on. She is just absolutely amazing.
Thank you Angela and state farm for helping us through this rough process."
We responded:
"Thank you so much for the wonderful review, Kerry. We’re thrilled Angela could make a stressful situation easier and guide you through multiple quotes until you found the right coverage. We’ll be sure to pass your praise along to Angela and the team. We appreciate you choosing State Farm and are always here if you need anything else."
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Tess Garcia

December 24, 2025

5  out of  5
rating by Tess Garcia
"Mr EJ and Ms Nicole very pleasant to work with. The way they care for their customer is way beyond you can’t find anywhere here in Gulfport, MS since I got here on 2019. Hoping it will this way. I am very happy that Ms. Bagsic referred me to Mr EJ. I am happy and I will try the best I can to be a good customer. Have a safe holiday to you all."
We responded:
"Thank you, Tess, for the wonderful review. We're delighted Mr. EJ and Ms. Nicole provided care beyond your expectations and that Ms. Bagsic referred you to us. We appreciate your trust and look forward to continuing to serve you. Wishing you a safe and happy holiday."
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Kevin Kreamer

December 24, 2025

5  out of  5
rating by Kevin Kreamer
"ALANA WAS ABSOLUTELY AMAZING IN ALL WAYS! SHE IS VERY FRIENDLY, PROFESSIONAL, PERSONABLE, AND KNOWLEDGEABLE! I HAD A GREAT EXPERIENCE AND AM VERY SATISFIED WITH MY AUTO POLICY! THANKS AND GOD BLESS! KEVIN

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12/24/2025
NICOLE PROVIDED THE BEST SERVICE EVER TODAY! WE BOUGHT OUR NEW TRAVEL TRAILER LATE YESTERDAY AND THEN REALIZED THAT IT'S CHRISTMAS EVE TOMORROW! I MESSAGED MY STATE FARM OFFICE HOPING TO REACH SOMEONE AND I GOT A REPLY THIS MORNING FROM NICOLE, WHO TOOK CARE OF EVERYTHING WE NEEDED OVER MESSAGES AND THE PHONE! I CAN'T EXPRESS HOW MUCH WE APPRECIATE HER AWESOME SERVICE AND MR EJ ROBERTS FOR ALL THEY DO! GOD BLESS! THE KREAMERS"
We responded:
"Mr. Kevin, it was special to renew our friendship after some years of absence. We are especially grateful that you acknowledged the professional and knowledgeable service that you received from Alana. Ms. Alana works mostly on our Sales team and is a tremendous asset to our agency. We are extremely thankful for your google review. Thanks for being the BEST part of our day. "
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Isiah Martin Jr

December 16, 2025

5  out of  5
rating by Isiah Martin Jr
"Nicole communicated and responded to my concerns professionally. She made the entire process seamless. EJ's staff is one of the reasons he's been my agent for 20 years plus."
We responded:
"Thank you for your kind words, Isiah! We're thrilled to hear that Nicole was able to assist you and make the process seamless. It's wonderful to know that our team, alongside EJ, has earned your trust over the years. We appreciate your loyalty and look forward to continuing to serve you!"
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nakel stribling

December 15, 2025

5  out of  5
rating by nakel stribling
"Great customer service anytime I have a question or if I need anything they move promptly I love the lady’s that Represent EJ Roberts State Farm Insurance Agent🎉☺️"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you have received great customer service from our team. Your satisfaction is our top priority, and we're glad to know our representatives are making a positive impact. We appreciate your support and look forward to assisting you again in the future!"
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Danielle Davis

December 12, 2025

5  out of  5
rating by Danielle Davis
"Very helpful and polite in getting our insurance needs taking care of."
We responded:
"Thank you for your kind words, Danielle! We're glad to hear that you found our team helpful and polite. Your satisfaction is our top priority, and we appreciate your trust in us for your insurance needs. We look forward to continuing to assist you in the future!"
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Rhiannon Garrett

November 21, 2025

5  out of  5
rating by Rhiannon Garrett
"Angela is great!! Very informative and very patient"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Angela provided you with informative and patient service. We appreciate your feedback and hope to see you again soon!"
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Glenn Robinson

November 12, 2025

5  out of  5
rating by Glenn Robinson
"Nicole was fantastic. She answered all of my questions. She was patient and knowledgeable about my inquiries. I was relieved and satisfied once our conversation ended! Outstanding customer service!"
We responded:
"Thank you, Glenn, for the 5-star google review. Nicole is an intracule member of our Sales Team and does a great job in representing herself and our agency. Thank you for your business and taking time to provide us with a review. "
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Linh Lam

November 5, 2025

5  out of  5
rating by Linh Lam
"Very professional, timely, and provided great customer service."
We responded:
"Thank you for your positive feedback! We're glad to hear that you had a great experience and found our team professional and timely. Your satisfaction is our top priority, and we appreciate your support."
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David Simmons

October 29, 2025

5  out of  5
rating by David Simmons
"i had the pleasure of speaking with nicole. she is always a pleasure to speak to and very helpful."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Nicole. She truly exemplifies our commitment to excellent customer service. We appreciate your support and look forward to assisting you again."
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Silver Macchio

October 21, 2025

5  out of  5
rating by Silver Macchio
"By far the BEST insurance company I have used! Their quote was less than HALF of what these other insurance companies were offering! After comparing prices State Farm was by far my best option! I contacted them briefly and was insured within minutes! I highly recommend using them!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that you found our rates to be the best and that our process was quick and efficient. Your recommendation means a lot to us, and we strive to provide excellent service to all our customers. If you ever need assistance in the future, we're here to help!"
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Sharon Gieger

October 18, 2025

5  out of  5
rating by Sharon Gieger
"Alana was very helpful. She is great"
We responded:
"Thank you for your feedback! We're glad to hear that Alana provided you with excellent service. We appreciate your support and look forward to serving you again."
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Linda Girard

October 7, 2025

5  out of  5
rating by Linda Girard
"Ms. Roberts was friendly and efficient."
We responded:
"Thank you for your kind words about Ms. Roberts. We're thrilled to hear that you had a positive experience and found her to be friendly and efficient. Your feedback is greatly appreciated, and we look forward to serving you again!"
Profile photo of Robert S DeAngelo (Dino)

Robert S DeAngelo (Dino)

October 7, 2025

5  out of  5
rating by Robert S DeAngelo (Dino)
"My insurance specialist, Ms. Alana, always takes care of my needs whenever I call with a request. She is courteous, polite, and respectful. Most of all, she is quite knowledgeable and knows the needs of her clients. I give her a 5 star rating."
We responded:
"Mr. DeAngelo, thank you for your google review. Sarah is a fantastic member of our Sales Team. We are extremely blessed to have her to work with our customers. She is very dedicated and is constantly working to gain additional knowledge that can benefit our clientele. We are so pleased that you had a memorable experience during your interaction with her. Thank you for your business and for being our client. "
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Dan Rogers

October 2, 2025

5  out of  5
rating by Dan Rogers
"Excellent customer service."
We responded:
"Dan, thanks for taking the time and providing us with a google review. Our office and team goals are to assure that you have a pleasant customer experience. Thanks for being the best part of our day! "
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Nicky Johns

September 30, 2025

5  out of  5
rating by Nicky Johns
"Excellent customer service! We really appreciate Nicole’s help."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience and that Nicole was able to assist you. Your appreciation means a lot to our team. We look forward to serving you again!"
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Becky ferguson

September 24, 2025

5  out of  5
rating by Becky ferguson
"Nicole was very professional, patient, and pleasant."
We responded:
"Thank you for your kind words, Becky! We're thrilled to hear that Nicole provided you with a professional and pleasant experience. Your feedback means a lot to us, and we appreciate you taking the time to share it. We look forward to serving you again!"
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Vanessa DeLaHunt

August 22, 2025

5  out of  5
rating by Vanessa DeLaHunt
"She’s a people person, very professional, great smile.Very out going."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and appreciate the professionalism and friendliness of our team. Your support means a lot to us!"
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Miguel Ramirez

August 9, 2025

5  out of  5
rating by Miguel Ramirez
"Miss Thuy was extremely helpful! Not only was she patient and intelligent she was able to hear me and know exactly what I was trying to accomplish. I couldn’t have asked for a better experience. Wouldn’t expect any less from the E J Roberts State Farm Team. Thuy,You’ll make a great addition to the team!"
We responded:
"Mr. Miguel, thank you for sharing your experience during your interaction with Miss Thuy. She is a great addition to our team and truly exemplifies the attributes you articulated. Thanks for expressing that we met your expectations. "
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steve accardi

August 7, 2025

5  out of  5
rating by steve accardi
"They did a great job helping me with a change to my policy!"
We responded:
"Hi Steve, our agency is extremely pleased that you took time out of your day to pen us a google review. Our effort each day is to display our knowledge, professionalism and our passion to serve our clients in the best manner we can. Thanks for acknowledging that we met your expectations. Thanks for being the "best " part of our day! "
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Dorothy Cooper

July 25, 2025

5  out of  5
rating by Dorothy Cooper
"Always a pleasure interacting with the staff. Always super friendly and courteous."
We responded:
"Hi Ms. Dorothy, so pleased that you responded and advised us regarding the service that your received at the E.J. Roberts Agency. I continuously remind my customer service team that client have options. Our goal is to assure a world class experience when handling transactions for client. We sometimes fall short, however that is our goal. Thanks for telling us we met your expectation. "
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Cheryl Knudsen

July 23, 2025

5  out of  5
rating by Cheryl Knudsen
"The agent was courteous and knowledgeable. She answered my questions quickly."
We responded:
"Hello Ms. Knudsen, thanks for providing our agency with a google review-and a 5star at that. Your feedback is so critical to the continuous growth and development of my team. We are better today than yesterday but not as good as we intent to be on tomorrow. thanks for sharing your experience with my team. "
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Leland Hester

July 23, 2025

5  out of  5
rating by Leland Hester
"We had questions and concerns regarding a mailing. Ms Carly answered us professionally and in a courteous and timely manner."
We responded:
"Good afternoon Mr. Hester. Thanks for providing our agency with a google review, and a 5-star at that! It is truly helpful to know that the interaction with my team was professional and courteous. Ms. Carly works primary on our Service team but is a very loyal and dedicated member. We are glad to hear that her assistance was not only timely but provided you the answers regarding your mailing that you had received. Thanks for taking time to share information about your experience. We will distribute your comments with the rest of our team. "