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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jesse Gossel

June 29, 2026

5  out of  5
rating by Jesse Gossel
"We love our people at State Farm!!! Y’all keep up the amazing work!!!"
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Jamie Long

June 29, 2026

5  out of  5
rating by Jamie Long
"This office has always been helpful and on point, no waiting and they call back if needed! Rare these days. Highly recommend"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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T

June 26, 2026

5  out of  5
rating by T
"Meredith was very nice and helpful. I really appreciate her along with Mr EJ Roberts and the rest of the staff. They're all very nice and helpful people."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Omar Ballard

June 24, 2026

5  out of  5
rating by Omar Ballard
"I had an outstanding experience working with Miss Angela at State Farm. From the moment I spoke with her, she was incredibly caring, patient, and genuinely invested in helping me. She took the time to explain everything in detail, answered all of my questions, and made sure I fully understood my options without ever making me feel rushed.

Her professionalism, knowledge, and attention to detail were second to none. It’s rare to find someone who combines exceptional customer service with such a warm and compassionate attitude. Miss Angela went above and beyond to ensure my needs were met, and she made what could have been a stressful process feel easy and straightforward.

If you’re looking for someone who truly cares about her customers and provides top-notch service, I highly recommend asking for Miss Angela. She is an incredible asset to State Farm, and I sincerely appreciate everything she did for me. Thank you, Miss Angela, for making this such a positive experience!…06!!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent E J Roberts’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Jennifer Pulley

June 24, 2026

5  out of  5
rating by Jennifer Pulley
"Staff is always friendly and helpful and ready to assist with anything I need."
We responded:
"Jennifer, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Makayla Nelson

June 24, 2026

5  out of  5
rating by Makayla Nelson
"Excellent customer service representatives, lovely attitudes, and very knowledgeable about their line of work! Highly recommend!"
We responded:
"Thank you so much for the 5-stars, Makayla! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent E J Roberts’s Team anytime."
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Sheryal Shaw

June 23, 2026

5  out of  5
rating by Sheryal Shaw
"Fast solution to my problem. Best office staff. Always do kind and helpful."
We responded:
"Thank you for the 5-star review, Sheryal. We appreciate your support and are glad you had a great experience with us. We look forward to serving you again, and please reach out if we can help with anything."
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Glenn Martin

June 22, 2026

5  out of  5
rating by Glenn Martin
"The lady that I spoke to was so helpful sorry I didn’t catch her name wish I did she was fantastic. I’m very pleased with State Farm and E J Robert. All my questions were totally answered. Thank you very much"
We responded:
"Glenn, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent E J Roberts’s Team is just a call or email away!"
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Bennie

June 17, 2026

5  out of  5
rating by Bennie
"Alana was extremely helpful, very friendly, and knowledgeable."
We responded:
"Thank you for the amazing review, Bennie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Dianna Tootle

June 17, 2026

5  out of  5
rating by Dianna Tootle
"Angela was great helping me change my auto insurance to State Farm. I was so surprised to State Farm was cheaper than Progressive. Meredith was also very sweet at the front desk, they even have a coffee bar for all of their customers to enjoy!"
We responded:
"Thank you for the amazing review, Dianna! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Mary Lou

June 15, 2026

5  out of  5
rating by Mary Lou
"Contacted State Farm to get a status of my vehicle. I could not get an answer from the collision dept. Meredith intervened on my behalf and within an hour she provided me with the status. Customer service was exceptional. Thank you to Meredith and State Farm!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Douglas Maxwell

June 3, 2026

5  out of  5
rating by Douglas Maxwell
"Timely accurate and timely. Reliable service provided professionally."
We responded:
"Thank you for your 5-star google review. We truly appreciate your business and acknowledging that our team effort to provide great service care was applicable in your most recent interaction with us. We do strive to make good service our ultimate goal. "
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Holly Caudle

May 20, 2026

5  out of  5
rating by Holly Caudle
"This firm goes up above and beyond! Angela is GREAT !"
We responded:
"Thank you so much, Holly! We’re thrilled Angela provided exceptional service and appreciate you taking the time to share your experience. We’ll be sure to pass along your kind words to her. If you need anything else, please don’t hesitate to reach out."
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Meredith Lay

May 5, 2026

5  out of  5
rating by Meredith Lay
"Loved my experience about teaching my 20 yr old about life insurance & how important it is for everybody, even young adults her age!"
We responded:
"Thank you for the fantastic review, Meredith! We are always here to help with your insurance needs here in Gulfport . "
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Debra Dunn

April 24, 2026

5  out of  5
rating by Debra Dunn
"They made transferring my policies extremely easy process."
We responded:
"Thank you, Debra! We're so glad transferring your policies was an easy process. We aim to make everything simple and stress-free and appreciate your feedback. If you need help in the future, please contact us."
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Wayne Kuehling

April 21, 2026

5  out of  5
rating by Wayne Kuehling
"Nicole was very helpful and quick to assist in swapping over items on my policy. She was able to answer my questions concerning the policy and pricing. Will be happy to use her again in the future."
We responded:
"Hello Mr. Wayne, we are thrilled that you took time to give us a 5-star google review. Nicole doubles on both the Sales and Service teams and is dedicated and competent. She works hard to assure that every transaction is handled timely and professionally. Thank you for commenting and acknowledging our service during your interactions. "
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Roderick Coe

April 20, 2026

5  out of  5
rating by Roderick Coe
"Always been good and fair."
We responded:
"Thank you, Roderick. We’re glad to hear we’ve consistently been good and fair to you. We appreciate your loyalty and the 5-star review and look forward to serving you again."
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Kemberly JOHNSON

April 14, 2026

5  out of  5
rating by Kemberly JOHNSON
"She was quick and professional."
We responded:
"Thank you, Kemberly! We're so glad she was quick and professional. We appreciate you taking the time to leave a 5-star review and your kind words. We look forward to serving you again."
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Sean Harris

April 8, 2026

5  out of  5
rating by Sean Harris
"I walked in and was immediately assisted. While there all of my questions were answered and was told I could call for assistance any time. Needless to say it wasn't a difficult decision to move all of my insurance policies to State Farm."
We responded:
"Thank you, Sean. We're so glad you felt welcomed and that we could answer all your questions. We appreciate you trusting us to move all your insurance policies to State Farm and look forward to continuing to serve you. Please remember you can call anytime for assistance."
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Wayne Pfeuffer

March 25, 2026

5  out of  5
rating by Wayne Pfeuffer
"What a Wonderful experience. Thank you Angela for your kindness, and your expertise! I was given a great quote within minutes,and was insured within 15 minutes. I would highly recommend this company. My best experience shopping for Auto Insurance,ever!!!!"
We responded:
"Wayne, thank you so much for your wonderful review and recommendation. We're delighted Angela provided kind, expert service and got you insured quickly. We appreciate you choosing us and sharing your experience. Please reach out anytime for future insurance needs."
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Rusty Bell

February 11, 2026

5  out of  5
rating by Rusty Bell
"Ms. Alana was absolutely amazing, her professionalism and attention to details was well noted. She explained all the details of the policy and answered my questions pertaining to the policy. Ms. Alana made me feel comfortable by listening to what I was saying and having the answers for me."
We responded:
"Thank you, Rusty — we appreciate you taking the time to share your experience. We're delighted Ms. Alana provided clear explanations and made you feel comfortable; we'll be sure to pass your kind words along to her. Please reach out anytime if you need further assistance."
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Lisa Williams

February 10, 2026

5  out of  5
rating by Lisa Williams
"I needed to see options on s while life policy and was given my choices and was able to make an informed decision. Angela was most helpful. Would highly recommend thus agency."
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Wanda Bradshaw

January 29, 2026

5  out of  5
rating by Wanda Bradshaw
"I was overall satisfied with Alana. She was very much attentive to my needs and my coverage. She listening to everything I asked. She made sure that she went over my policies to make any changes. She always, always make sure that I'm satisfied with the policy that I'm receiving. He friendly personality makes me feel comfortable talking to her. I am totally satisfied with her and the entire EJ Roberts State Farm family."
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Kerry OShea

January 17, 2026

5  out of  5
rating by Kerry OShea
"Angela is awesome I ran her through the ringer we had her quote 2 vehicles one we were 99%sure we had but then it sold out from under us. The other vehicle ended up having mechanical issues and went to auction. I had her give me quotes for a total of like 7 vehicles playing the what if we do this and this for the numbers game. She was very understanding and I would Crack jokes with her to try to make the situation easier with everything I was putting her through. We ended up changing I surance companies for all our vehicles to state farm. Angela could not have been more understanding of our situation and everything we were going through. I was at the point one day talking to her I could not get my words to come out in the correct order and she was able to disipher my gibberish. And it was because I was so stressed out because of everything going on. She is just absolutely amazing.
Thank you Angela and state farm for helping us through this rough process."
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Tess Garcia

December 24, 2025

5  out of  5
rating by Tess Garcia
"Mr EJ and Ms Nicole very pleasant to work with. The way they care for their customer is way beyond you can’t find anywhere here in Gulfport, MS since I got here on 2019. Hoping it will this way. I am very happy that Ms. Bagsic referred me to Mr EJ. I am happy and I will try the best I can to be a good customer. Have a safe holiday to you all."